I am really disappointed with you , when I received the pizza pan it was damaged , I have texted you , I have sent you pictures , you will not email me the label to send it back to you , the mailing box was damaged , the hexclad box was damaged , the cloth bag was damaged , and the pizza pan is damaged

2025-08-06

Hexclad Pizza Steel vs Pizza Stones & Traditional Pizza Steels: The Pros and Cons of Making Homemade Pizza" • Pizza stones and pizza steels make the best homemade pizza in your home oven, but you need to preheat for them for at least one hour at 500 degrees. During the winter, this is a plus, it helps to heat the home, but during the summer it just adds to your electric bill. Odor Issues: o Con: When cheese or grease spills onto the stone or steel, it can produce unpleasant odors as it burns. This can fill your home with the smell of burning food, which may be off-putting. • Smoke Problems with Stones: o Con: Once a pizza stone has accumulated grease and cheese, it can start to smoke during use, creating more unwanted smoke in your kitchen. • Smoke Problems with Stones: o Con: Once a pizza stone has accumulated grease and cheese, it can start to smoke during use, creating more unwanted smoke in your kitchen. Alternative Solution: Hexclad Pizza Steel The Hexclad Pizza Steel addresses many of these issues with innovative design features: • Efficient Preheating: Designed to heat up quickly, reducing the preheating time compared to traditional stones and steels. • Odor Reduction: The non-stick surface of the Hexclad Pizza Steel helps minimize food residue and associated odors. • No Smoking: Its advanced construction prevents the buildup of grease and cheese that leads to smoking, keeping your kitchen fresher. Notes: While the directions say no pre-heating is needed, I set my oven to 500 degrees and then place the pizza steel in the oven. The oven come up to temp in about 25 minutes, at that time is put my launch my pizza on parchment paper onto the pizza steel. After two minutes remove the parchment paper and continue to bake for a total of 7 minutes. Remove the pizza from the oven and allow to cool for 3 minutes before cutting.

2024-07-28

The pan is nice to work with. Pizza slides off and the dough is easy to work with. Only complaint is it scratches easily. You would expect HexClad to be scratch resistant but using a blade cutter very carefully it scratches. Not bad. Not destroyed but got a plastic cutter and slide the pizza off to cut. It may be in the owners manual now to cut on it and if so I should have read them. Works nicely but scratches easily. I have cheap metal pans that have never scratched. Just be careful.

2024-03-19

Updating to add a star back and to say customer service did finally agree to send a new one. I’m still leary on product quality given they said it shouldn’t be used at high temperatures. Guess we will just use it to reheat pizza instead of cooking it from scratch. Do NOT BUY if making pizza from scratch. Hexclad says that my pan looks the way it does after a few uses because of high heat. It’s a pizza pan, most recipes say to pre heat to 500!! They won’t honor warranty even though there’s build up and chipping after wasting my time on back and forth emails.

2025-01-15

I’ve been making pizzas for over 30 years in first use of this was a game changer great job

2025-04-17

What a great addition ! Hubby was amazed is truly non stick and is a true believer now

2025-01-21

This pizza steel is excellent. Thin and crispy crust lovers, it’s a game changer!! Even though it’s non stick I dust with cornmeal. No preheating required, so you can roll your dough right on the steel. Clean up is breeze. Doesn’t warp/flex in a 500 degree oven the way a thin pizza does. I love it!!

2025-01-06

This pizza steel has gotten multiple uses within the first week. I made a pizza from scratch, and have done other things on the steel. In every instance, it has worked perfectly, nothing has stuck to the surface, and it has cleaned beautifully. Our first pizza was made, rolling out the dough on a cold steel. The crust was not as crispy as I would like. The instructions warn against heating up the steel before using it, but I will try. It warmed up to see if I get more of a crispy crust. We appreciate that it is lightweight and such a joy to use.

2024-12-30

It was easy to season with the given directions, bakes beautifully, and cleans like a dream!

2026-01-09

I just bought this pizza pan recently. So easy to use nothing sticks and crust comes out crispy.

2025-12-24

All I hoped it would be!! So much better than my stone and truly non stick! If you make pizza at home, you need this!!

2025-12-04

Love the hex clad so much I’ve now started getting them for my son too. Wonderful addition to my kitchen.

2025-07-08

This is an amazing pizza pan! My pizzas slide right off when done baking. Makes a nice size pizza so there are leftovers.

2025-01-09

Love the look and style of the HexClad Pizza pan! I bought one for my 3 adult children for Christmas one for a wedding gift! They all rave about the quality, style & ease of clean up! I would highly recommend this! Love it!

2025-01-07

Nothing compares to this pizza steel! It is incredible! It keeps your pizza hot long after it has rested. The dough cooks perfectly and slides right off! Definitely a favorite of HexClad!

2025-01-04

Love my new pizza pan!! Cooks pizza perfectly, highly recommend!

2024-12-24

I received my pizza steel today and just had to make a pizza right away. This pan was so easy to use and the pizza was absolutely amazing. It does not stick to the pan at all. The crust turned out perfectly as well.

2024-08-28

Finally, some good f***ing pizza. It seems like a lot of money for pizza steel but I don’t regret it. I used an outdoor grill on medium heat and turned out perfect

2024-08-15

OMG this pan is worth it's weight in gold for sure!! The pizza crust comes out PERFECT everytime...nice and crispy! I have recommended this pan to more people than I can count!

2024-08-14

Perfectly nonstick, while delivering a nicely crispy thin crust pizza! My only issue is that the handles are so flat, it’s difficult to safely remove the hot pan off the oven rack. I wish they were angled up a little so it would be easier to lift.

2024-07-08