Purchased an entire set and added this into the mix. No issues with any other pots or pans. Seasoned this after each use. Never used on high heat. Noticed extensive staining along the rim and part of the pan face after a few uses. Has not happened with any of the other pots or pans. Reached out to customer service who did not address the issue. Feel that this pan was a waste of money.

2022-09-29

I only use this to heat up tortillas and make quesadillas. So how or why in the world does it get stained? This is very disappointing and not any better than my $200 pans that came with much extra things than the set sold here! And the poor design of the handle makes it super hard to scrub in there!!! Not worth the price!!! I bought them because all the reviews were amazing, I think they don’t post all the reviews. After 15 minutes of scrubbing the stains are still visible! 15 minutes of scrubbing is horrible and tiring and the stains are not off completely!!! Not worth the price!!!

2022-07-03

HexClad’s 12” griddle is the perfect size for 4 slices of bread at once! Even browning that is crisp and perfect. Meats sear with perfection! As a former All-Clad user, HexClad has won my heart and is the only pan you’ll find in my kitchen!

2023-02-23

I use it as a comal for my tortillas and bread. It gets real hot quickly so I have to lower the temperature. It also has gotten some stains that I cannot get rid of.

2025-01-19

As others have mentioned, mine is also bowed in the middle, causing any fats to run to the edges. Also, the edges are stained and can’t get them cleaned. Was considering a set, but now rethinking that.

2024-03-28

I purchased 3 items including some covers for the pans and a griddle for my wife for Christmas, who had purchased the 8" fry pan and loved it. She loved the one pan. Gordon Ramsey was her inspiration. My wife is mine. So I bought a few more. I had the chance to use the griddle to cook pancakes. It was great.

2024-01-02

This griddle is everything specially if you make crepes or roti a lot. This is a must in Indian kitchen. I love that it heats evenly and you need to keep your flame low because it doesn't need high flame. It's very easy to clean too. Love it!

2023-01-27

So far I love this pan and it is hands down my favorite. My only complaint is that after a couple of uses it started to discolor. I'm not having the same problem with any of the others and this was seasoned and handled exactly as they have been.

2023-01-14

I seasoned this pan exactly as the directions stated three different times and everything sticks to it. It is absolutely the biggest waste of money. I’ve had $10 pans that stick less than this thing.

2022-12-16

Just love this griddle. Perfect for my tortillas to heat up and get a nice golden brown color on my wrap

2022-05-29

2023-07-15

Love how light and modern looking this griddle is and how effective it is to cook my eggs and pancakes

2026-01-31

They claim it heats evenly and it sure does not. I cured the griddle before using it but still I got that brown yellow stain that won’t wash off in the rim of the griddle. This was the second time I used it and it looks older than any of my other pots and pans that I own.

2026-01-21

Seasoned as recommended and still sticks and burns pancakes. Switched back to Williams & Sonoma non-stick. Very disappointing experience given the price point. Cooked on low heat and burn marks abound.

2025-06-24

Stick flatbread every time and oil burn into black patch and hard to wash stain.

2025-04-29

Love this for grilled cheese, smash burgers, quesadillas and grilled bread, just a real convenience!

2025-03-06

I have not had it very long. And it's rusting around the top. I've contacted the company in email and they have not responded to help me replacing it.

2025-02-22

Love this pan, love the low sides, perfect for omelets, nothing sticks and so easy to clean.

2024-12-12

Really wanted to love this pan, but unfortunately, it's just "OK". I've had it for a couple years now, and it just hasn't stayed nice and nonstick. I seasoned it as directed, washed as directed, but if anything happens to burn on any part of the surface you will never get it off and with all the little crevices, it just becomes really tough to clean. We still use it as it's a nice size flat surface for a few things, but it looks ugly and is not nonstick anymore. I would not recommend this, maybe it works better on a gas stove. Bought a small fry pan too that has stayed nice as expected, but not these griddle type pans. Will not be buying anymore of these.

2024-07-28

If I could give zero stars, I would. We have had an incredibly disappointing experience with cooking since purchasing HexClad cookware. My husband and I are seasoned cooks, enjoying making meals for ourselves and our families. We waited and saved to purchase 3 pieces of the cookware. Only to experience uneven cooking and sticking of foods - used on the grill and our stovetop. We have followed the troubleshooting tips on the website (which were the same reiterated by customer service): seasoning the cookware, using lower temps when cooking and hand washing the cookware. We have a variety of cookware we use without difficulty: cast iron, stainless steel and ceramic. I find it difficult to believe that it is user error on our part. But, most unfortunately, that’s what customer service is settled on when I reached out to ask for a refund. We had passed the 30 day return window, thanks to out of country travel. And no courtesy was given. Overall, we will not be recommending this cookware to our friends or family. For such an expensive brand of cookware, it is definitely overrated.

2024-03-03