Beware! PREQUIL WILL NOT ACCEPT RETURNS!!! Not even if items are NEW and UNOPENED! (Prequel never even asked about the condition, btw.) I had to file a dispute with my credit card! ALL items were advertised as “Free Returns Within 30 Days of Delivery”— FALSE ADVERTISING!!
2025-09-22

J**e ** S**t
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Verified purchase
US
My item came broke no way to use pump. Cap was off in the box when package was opened. Piece is broken. 🥲
2025-03-26
Product was damaged and spilled all over box and other products purchased
2026-01-10
I love the product but one bottle was open and spilled all over the inside of the box.
2025-09-06

M**e C**5
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Verified purchase
US
I love love love love this cleaner! .... I don't go a day with out using it... I have mature acne prone skin and this is a must for me.
2025-02-11
My face feels so clean and silky soft! My make up goes on so much better!
2024-11-23
Arrived broken everything leaked all in the box
2025-12-20
My items was delivered damaged so upset
2026-02-05
Waited almost a month for it to come in until I finally just decided to message them. They said it was lost and would send out a replacement. Finally got it and it came broken cause the material of the bottle is sooooo thin. Really disappointed cause I wanted to try but more than half of it spilled.
2026-03-09

A**a E**o
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Verified purchase
US
Came broken and spilled out everywhere. Says ineligible to return.
2026-02-09
Products lathers nicely and feels great on my skin. It’s been a little over 2 weeks but so far so good.
2026-01-11
This has eradicated my teenage daughter’s hormonal acne after trying a slew of cleansers with salicylic acid as recommended by her dermatologist. This is an enormous amount of product & lasts so long. Great for more mature skin, too, I occasionally use it for a light chemical exfoliating treatment.
2026-01-06
My product arrived damaged how do I get replacement or reimbursement?
2025-12-23
I love this cleanser for my face. I use it everyday and I truly have seen an improvement in my face.
2025-12-04
This cleanser has changed my skin. It's a reorder and it along with the oil cleanser has made a huge difference.
2025-10-03

Z**a D**y
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Verified purchase
US
It came broken which kind of sucks but I guess I’ll use it instead of return it because I wouldn’t even be getting the full refund with shipping to buy another one rn. The top is completely snapped off
2025-08-21
It came in a box broke open. I’m not getting any response to have it replaced.
2025-08-01
She is amazing. Just as good as the Gleanser but she helps with acne prone skin. Safe enough to use even if you only get occasional breakouts. Go get her !!!
2025-05-03
Really lovely face wash. With a little bit of help from micellar water, gets my makeup off beautifully and is non-drying.
I suffer from a little congestion in the jawline/chin area and I think this will help to mildly exfoliate while I’m cleansing.
2025-04-23