Unfortunately, as good as the product is - it came damaged and the product was leaking everywhere. I paid for a product and waited days to receive it, and it was not properly packaged. You might replace the damaged product but you can’t give me my time back. It’s an inconvenience.
2025-08-26
The cleansing bottle was broken and leaked everywhere.
2025-08-06
Package came leaking contents everywhere. You guys need better packaging. Im so disappointed half the product is all over the box
2025-07-29

J**e **
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Verified purchase
US
I received my items open and leaked all over. Returns and replacement options are not given. I would really like to try this product but not from the open con-terminated bottle. Please give me option for replacement.
2025-06-21

S**1 ✝**
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Verified purchase
US
This is a repurchase. I love the cleanser. But when I opened it the pump is broken and cannot be used
2025-06-19
This cleanser has so much hype but now I see why! It’s suds up beautifully but is still so hydrating. Bonus, you get a tonnn of product!
The half and half is skincare made easy. Your toner and lotion in one; but, if you are dry it’s a fantastic way to add in extra hydration!
2025-05-09
Great due for daily skincare developed by a dermatologist. I highly recommend!!!
2025-12-24
I received my product with the pump broken off the top. Unable to fix. I have yet to get a reply from my return request sent last week. I am not able to try the product at this point. A response would be appreciated
2025-07-26
This moisturizer is phenomenal. It's Abel to hydrate your skin without it being greasy or heavy. Very good value. Only used it once. Love the texture, thickness and slip on the skin.
2025-06-17
Great set! Perfect duo for hydration. Cleanser will clean gently without stripping and moisturizer can be used alone , as a toner, or a pre moisturizer. These have made such a difference in my dry sensitive skin and are now staples in my routine. I love Prequel products!
2025-06-10

j**n 🫐**
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Verified purchase
US
The best skincare I have ever tried. Gentle and effective. It is acne prone skin safe and perfect for combination skin!
2025-05-23
The gleanser is amazing. My face feels so hydrated after use. It’s hard to explain the feel but it’s hydrated and plump. Never used any face wash like this before. I got The bundle deal with the half and half. The half and half is good. I wake With my face feeling moisturized.
2025-05-18
I have very sensitive skin and I have rosacea. My skin LOVES the gleanser! I’ll forever repurchase that. I also now love the half and half! It’s sooo hydrating ! These are the best of both worlds! If you have dry sensitive skin just add to cart and check out now!
2025-05-17
I love both products in this dup, the gleanser especially is amazing!!!!
2025-05-09

M**a J**n
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Verified purchase
US
Product arrived broken. No return policy
2025-07-08

D**🏽 |** **
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Verified purchase
US
1/2 and 1/2 is perfect light moisturizer
2025-06-28
I was sent the wrong item.
2025-10-08

S**h P**y
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Verified purchase
US
Came broken
2025-12-13