Not very happy my package came damaged and almost all of the oil was leaked out of the bottle when it was delivered
2025-11-22
Love how this combo helped my skin so much . I have rosacea & dry to combination skin. My face looks much cleaner without stripping. I did paid it with the half and half at night.
2025-11-07
Package came with liquid spill from inside the box! I would not buy again. Silver bottle was open!
2025-09-25

P** S**
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Verified purchase
US
Product leaked all over the place. Very disappointed. Have not tried it yet.
2025-08-29
This product came busted oil dripping everywhere and they will not give me a refund. Beware buyer do not purchase.
2025-08-27

T**a P**
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Verified purchase
US
I haven’t tried the product yet but it arrived with more than half of the cleansing oil spilled all over box, the inside paper and it was all on my front porch
2025-08-02
My first order came damaged- the oil leaked through the whole package. The company sent me a replacement today and that was damaged as well. I tried to contact the company today and it says I’ve reached my message limit with them and cannot contact them any longer. Do not recommend buying from them!
2025-06-26
The product came completely busted. I am above and beyond upset about this and am hoping to get a new one sent asap!!!! Very disappointing
2025-03-20
Arrived leaking and oily. Bottle was half empty. When I attempted to request a replacement, it said “item not eligible”. Annoying.
2026-01-14
Received a broken cap for the gleanser and the precleanse cleaning oil was half full. Oil all over the inside and outside of the box.
2025-12-16
I would have loved to give this a chance but the delivery was TERRIBLE. Look at how much product was lost. I definitely want a refund this is crazy!
2025-09-18
My package came damaged and oil cleaner leaked out that sucks this was not cheap!
2025-09-08

W**a W**n
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Verified purchase
US
Your packaging leaves a lot to be desired. Bottle cap was completely loose and you can see how much product was wasted. Your quality assurance needs to inspect your packaging line for cap tightening. 😡
2025-08-29
the products are great (ESPECIALLY the oil cleanser, chefs kiss) but the packaging/shipping process needs to be revisited lolol. the salicylic acid face wash is ~slightly~ drying, in comparison to the non-SA face wash. i still like this better though since i struggle with acne & it helps!
2025-08-26

E**a H**z
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Verified purchase
US
The oil cleanser exploded inside the box and I’m still struggling to get this refunded. Terrible customer service. Do not buy through TikTok
2025-08-16

M**a **
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Verified purchase
US
I order this product and It came broken, so I send a message for a refund and nothing heard from them. 🙁 I really wanted to tried!!
2025-06-27
I received my package today with the oil completely drained out and damaged. The entire package was damaged. Please see pictures below.
2025-06-19
My cleansing pump was broke bright out of box with no way to fix it
2025-06-17
Never had a problem with anything I’ve ordered. Until today. I received my package and noticed the box right away as if something was leaking. Once I opened it I could clearly see the paper wrapping was soaked and when unwrapped I saw my bottle of cleansing oil was the leaker. The cap was open
2025-06-12
Oil cleanser is so far the best pil cleanser I have tried from kbeauty brands to palmers. Doesn't irritate my eyes, the gleanser also amazed me. Face feels deep clean, non drying, makes my skin soft. Non irritating even worth the SA, I don't feel this made my face dry or flaky. Size is great!
Skin type: Oily
2025-05-18