This is our second Trek after our first was replaced by customer service for the lid snapping within 2 weeks of use. This second one broke within a week - I watched my daughter try to pull it out of the cup holder by the handle and the lid started snapping in the same spot as the other one. The bottles and customer service are great but I would not get another since the lids are terrible.

2025-09-23

Got this cup for my daughter to match my big one. Worked great until I put it in the dishwasher, now the lid won't line up properly and it leaked all over her classroom. So bummed. Mine has never had an issue!

2025-06-03

I purchased this cup as a daily school cup. My daughter loved the design and loved the large handle. After her third day of use the lid started to separate, causing extremely leakage. So I reached out to the company and they sent me a brand new one for free. However, the same exact thing happened with the brand new one. I’m really disappointed because I have always loved this company. We have several other cups of theirs. As well as bags. I think they need to redesign the lid on this cup.

2025-09-26

My daughter has only used this for 2 weeks, dropped it this morning and the whole spout broke off. Cute, but not durable.

2025-09-08

Love this cup ! Great color great size for an 8 year old and love that it has the silicone bottom!

2025-09-03

Very happy with this bottle! Love that it comes with the bumper and the extra straw!! Best part is that it is dishwasher safe!

2025-07-13

So cute and perfect for my daughter to take to school.

2025-07-13

This water bottle is great! It’s a good size and leak proof

2025-07-11

Perfect size for my son! Love that it has straw and does not leak.

2025-07-11

This is a replacement for the lid breaking on the first after one month... Let's hope this one lasts longer! Although I appreciate SM replacing, we still had to pay for shipping.

2025-12-19

This item was sent to replace a damaged lid on the one my daughter got for back to school. The request was handled quickly and she is loving her new water bottle! 10 stars for customer service!

2025-10-21

We bought a simple, modern tumbler at Walmart for school, and the lid broke within a month. I reached out to SM, and they sent a new tumbler very quickly. They even offered us a few color options, and my daughter was able to choose her favorite. We received the replacement in less than a week. I will continue to buy this brand of tumblers because of their great quality, but mostly because of their excellent customer service.

2025-09-30

8 year old says it’s her favorite water bottle we have ever gotten her! She uses it everywhere we go!!

2025-09-23

10 year old loves it! She lost the straw during a recess refill but still uses it without 🤣

2025-09-23

I do not recommend this cup- my 5 year old was so excited about this cup, and it constantly leaks and falls apart!!!!

2025-08-29

For this for my kiddo. It's a great quality and love SM

2025-08-27

I have a tumbler from this brand and I love it. But I bought this one for my toddler to take to school. The lid never twist right and even when it Does and it leaks from the seam. Very disappointed in this one.

2025-08-23

Love this cup! Love this brand! We own a lot of their products!

2025-08-18

My daughter loves her cup. It’s great for school and keeps her water cold

2025-08-08

My daughter has a few of these, but the Prism is her favorite. They are durable and keep drinks cold for hours. Unfortunately she dropped and cracked the lid and they don't currently have replacements but Simple Modern saved the day and replaced the tumbler, making a young lady (and her dad) very happy.

2025-08-05