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- Hotel Collection Studio Pro Scent Diffuser Discovery Kit Covers up to 600 sq/ft with 30mL (1.1 Fl Oz) Pro-Pod Oils
3.6
1536 global reviews
5
871
4
78
3
78
2
65
1
444
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E**n y**o
·
Verified purchase
US
Me llego en mal estado y no funciona y no e recibido ni el reembolso ni el reemplazo y no me contestan gracias
Item:
Black, My Way2025-12-17
** C**s 3**
·
Verified purchase
US
UPDATE: changing review! DO NOT WASTE YOUR MONEY ON THIS! Every bottle arrives empty and leaking out from the packaging! CUSTOMER SERVICE REFUSES TO REFUND! They promise “GIFT CARDS” YET YOU RECEIVE NOTHING! YOU CAN’T USE A DIFFERENT OIL WITHOUT THE ORIGINAL BOTTLES THAT LEAK FROM THE BOTTOM! BEWARE
Item:
Black, Black Velvet2025-11-09
L**a Z**h
·
Verified purchase
US
Package came with oil spilled all over box. Everything is an oily sticky mess.
Item:
Champagne, Black Velvet2026-01-06
k**c
·
Verified purchase
US
Please help you sent the item without the bottle or the oil to place in. Please send
Item:
Black, My Way2025-12-19
C**a H**0
·
Verified purchase
US
My bottle leaked out . It’s needs better packaging. I would like another one want to me plz
Item:
Black, My Way2025-12-18
M**
·
Verified purchase
US
The pod had a leak, half of it was gone. I'm now worried the device itself doesn't work. Guess I need to figure out another gift.
Item:
Black, My Way2025-12-16
d**4
·
Verified purchase
US
I didn’t receive the diffuser part at all. And the bottles of fragrance leaked out in the bag and on the receipt itself as I’m showing in the first photo. So I only received the fragrance and it was barely anything left in the bottles. Yet it’s saying delivered in my mailbox, and I ordered 2 for $59.99 each. They have to be very small for them both to fit in my mailbox. I’m so over it. I will be requesting a full refund on this item. Very disappointed ☹️
Item:
Black, My Way2025-12-10
L**a a** L**y o** s**s
·
Verified purchase
US
Got the box, oil all over the place. Barely any left in the “pro pod” and the plastic literally disintegrated for the “ tamper proof”. If I could get a new scent that would be great seeing as there was barely and in it. Proof to show it was delivered today.
Item:
Black, My Way2025-11-04
S**️
·
Verified purchase
US
All of my fragrance spilled in the box!
Item:
Black, My Way2025-12-06
G**y
·
Verified purchase
US
No fue lo esperado el olor no se siente, y no me gusta porque no tiene app, debes comprar la esencia de hotel collection porque tiene una botella con una tapa que no se puede abrir y la botella es demasiado pequeña y no se puede rellenar con tu propio aceite.
Item:
Black, My Way2026-03-29
K**e 💙**️
·
Verified purchase
US
I like the product however I only had half bottle of oil when I opened the box. The majority of the oil spilled in transit.
Item:
Black, Dream On2026-02-01
i**.
·
Verified purchase
US
I absolutely love this scent diffuser.✨️I believe the diffuser from Hotel Collection is better than their competitors. Upon unboxing, I thought the diffuser did not work but it was because the lid wasn't on tightly. Now it works well! The scent I chose was 'my way'. It smells amazing.
Item:
Black, My Way2026-01-16
T**B
·
Verified purchase
US
Awesome product great customer service I received a defective item but I was able to reach out to customer service and troubleshoot ,it still didn’t work after that so I was able to return the item and then receive a replacement. Over all I love the product and would definitely recommend.
Item:
Black, My Way2026-01-16
I**❌ **
·
Verified purchase
US
The oil for this was poorly packaged and spilled out. There was no left in the bottle to use.
Item:
Champagne, Cabana2026-01-05
E**a
·
Verified purchase
US
Cómo le hago para devolverlo, no me funcionó, necesito de regresarlo para atrás o que me reembolsen mi dinero
Item:
Black, My Way2025-12-21
K**3
·
Verified purchase
US
Ordered a kit and received my oil two weeks ago. My diffuser finally arrived yesterday! Very easy setup and I chose the my way scent, this smells sooo good!!! I have my diffuser on the lowest setting and my home smells amazing! I’m very happy with my purchase and ready to order more oils.
Item:
Black, My Way2025-12-19
m**d
·
Verified purchase
US
I ordered this diffuser and the motor didn’t work. I returned it for a replacement. Upon receiving the replacement, it arrived without a remote. At this point, I will gladly return it and I am just requesting an immediate refund of my original payment.
Item:
Black, My Way2025-12-13
L**a W**n
·
Verified purchase
US
The remote came broken and it does not work. I have no way to get in touch with company to get refund or new item.
Item:
Black, Dream On2025-12-12
J**o
·
Verified purchase
US
This has been an absolutely ridiculously absurd purchase and replacement process.
First I received my diffuser with NO BOTTLE of oil so no way to actually use it. It took weeks literally WEEKS to get the seller /shippper / manufacturer to send a replacement which was also a damaged missing parts order. I would suggest NO ONE ever purchase this brand - just an FYI - the way this particular diffuser is designed you MUST use their proprietary oils -which also were received missing parts pieces and damaged ( think bottles of oils leaked EVERYWHERE)
Item:
Space Gray, Black Velvet2025-12-08
L**5
·
Verified purchase
US
El pomo de olor vino por la mitad , estába botándose en el nylon que lo metieron . Y ahora ??? Se supone que venga lleno ? Cómo puedo devolverlo ? El olor es como muy fuerte , es como a palo , repugnante 🤮
Item:
Space Gray, Black Velvet2025-11-21
About this product
-77%$6*$2**Unlock price
Hotel Collection Studio Pro Scent Diffuser Discovery Kit Covers up to 600 sq/ft with 30mL (1.1 Fl Oz) Pro-Pod Oils
3.6(1.5K)
12.0K sold
Color:Champagne
Black
Space GrayChampagneScent:My Way
My Way
Dream On
Serpentine
Black Velvet
Mandarin
Mystery Scent
Cabana
24K Magic
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