I purchased this watch as a special gift for my husband from our boys and me for Father’s Day. Unfortunately, it arrived damaged and scratched, which was extremely disappointing—especially since I had it engraved to mark the occasion. I was under the impression that the watch was made from wood and reclaimed whiskey barrels, so I found the type of damage surprising given the materials.
I reached out to customer service and provided photos of the damage. I was then told that a replacement part could be sent, and I could have it repaired locally by a jeweler. I’m very unhappy with this proposed solution. Given the cost of the watch, I don’t believe it’s fair to place the burden of resolving this issue on the customer.
I respectfully request that a full replacement watch be sent, as this was meant to be a meaningful and intact gift.
Thank you.
2025-06-20
My husband loves this watch! I found Original Grain and instantly knew one of the watches would be my next purchase. So many styles to choose from! I decided on the Sapele for the unique woodgrain inlays. Ordered with the engraving and it turned out awesome! He was totally surprised and so excited to have such a unique watch. I loved the watch so much when it arrived, I order another watch in the next week. The second one just as amazing as the first & I have already asked my husband to pick out the next one he wants for his collection! Customer service was prompt to respond & resolve issues with adding the extra links. If you are thinking about purchasing, go for it, you will not be disappointed! The watches came in beautiful boxes, but I also ordered a display box that husband loved! Be sure to add one of those to your order so these amazing watches can be displayed.
2026-01-23
This watch is absolutely beautiful. Picture doesn't do it justice. My husband loved it and cant wait to show it off.
2026-01-02
My husband is the hardest person to shop for but was so excited to open this watch. The quality is amazing and the personalization is superior.
2025-12-31
I got it for my husband for a Christmas gift, he ended up getting it early because I was too excited! He absolutely loves it!!! The quality is amazing and the wood with the black is just perfect! I was actually impressed with the weight of it too, the last wooden watch I got him was nice but very light this one has a good weight and just overall much better!!
2025-12-17
It's gonna be a gift for my father. I think/hope he loves it as much as I love my Koa Hawaiian Heritage one 🤙💯
2025-10-23
I love it! This is my second OG watch. My wife bought it for me for my 68th birthday. Love the look. Love the feel. Just a great watch all around.
2025-09-27
Excelente reloj, una calidad insuperable. Muy fina elaboración y los materiales inigualables. Gracias
2026-03-10
The watch is of the highest quality. I bought it as a gift for my husband and he loved it.
2026-02-18
Love the look! So far, so good!
Thanks for your help if n getting it to me.
Bill (Shocky) Hungate
2026-02-08
I have emailed several times for an exchange and received a response that someone would contact me and to have my order number and now I can't get anyone to help. My husband loves this watch but can't wear it because he needs a bigger size. I am so frustrated and would really like to be contacted and this situation taken care of.
2026-02-06
My husband loved this watch! He said it was well made and very nice. He was impressed with the craftsmanship.
2026-01-13
Once I received it, the watch was even better than from looking at it online! Very satisfied wtih this beautiful watch!
2026-01-12
Really nice quality, weight and clasp. Happy win the watch.
2026-01-10
The watch is beautiful but does not time worth a crap. I took it to a jeweler to have the battery replaced and they said the battery was good. I was told by them that the only reason the watch does not keep time would be the movement. They also could not put the back on because it was warped. I am not terribly impressed by the cost of this watch and the poor quality I have seen!
2026-01-06
I bought this as a gift for my husband. He absolutely loved it! Looking at more watches and he found a ring he wants! Maybe consider a line for females?! Great quality!!
2026-01-04
My husband loved the watch and the delivery was right on time.
2026-01-03
This was a gift for my husband. He absolutely loves his wooden watch and the engraving almost made him cry. Thank you for helping me provide him with a quality watch that's very elegant and stunning!!
2026-01-01
The wood is beautiful and I chose this style because Sapele wood is a symbol for healing, focus and calmness. The craftsmanship is exquisite. I ordered it to be engraved and we had a little hiccup but the OG team got on it right away. The replacement watch is exactly what I wanted and I can't wait to give it to my man!
2026-01-01
Beautiful style, fantastic quality! My husband loves it.
2026-01-01