Hotel collection sent me a product that missing everything that makes it work shame on you no battery 🔋 no plastic straw that goes in the waterless fragrance oil that not right

2025-11-16

First I did not receive my item and then I had to wait for a replacement then replacing came it was the wrong color...smh

2025-12-12

Not worth it for the price and lack of features the competition is much better. I bought this after visiting family who have the Scentiment brand. That one has an app you can use to control the device even when your not home this one does not. It is also wireless and rechargeable this one has to stay plugged in. Also the Scentiment one has a refillable bottle and came with samples. This one came with no samples and no bottle. You have to buy the overpriced pods which is very inconvenient. I will be switching over to the scentiment brand they seem to be in 2025 with the rest of us.

2025-11-22

Deceiving! Received and without a fragrance bottle. Hefty price and not even a sample bottle. Very unhappy. Hilton Collection, DO BETTER!

2025-11-13

It did not come with inside pieces and its deceiving

2025-11-11

Fragrance/Scent: No trajo solo vino el difusor, ya compre la fragancia después les digo Strength: No se espero que la que compre huele bien 👍 Longevity: He leído que la fragancia que compré es maravilloso Design: Muy bonito, me gusta 👍 Packaging: Es fabuloso

2025-11-09

Love it. Easy set up, smells wonderful, puts off a scent the goes thru the whole house.

2025-11-07

Would not have purchased two if I had known that a sample bottle didn't come with each of the. Deceptive advertising! Don't know if they work or not. Have to order bottles of oils to test.

2025-11-07

I like the product. I just didn’t like that. It wasn’t wireless

2025-11-07

Fragrance/Scent: Nice fragrance Strength: Not too strong Longevity: The smell lingers Design: Love the design Packaging: The oil tends to leak out of the container

2025-11-04

Very disappointed, there wasn’t a bottle to fit the unit inside the package, if I had known that I would never purchased it. what’s the use of purchase this when you can’t use it very unreal. DID NOT BUY!!!!

2025-10-30

It does not come w/ a scent. Make sure to get the Pro Pod. That threw me off.

2026-04-30

it should’ve came with at least one fragrance for the money

2026-03-13

I love these. I don’t have to add water, so that’s a plus. This is my second one. Scent: Great Material: Great Cleanliness: No mess Characteristics: Tall structure

2025-12-31

Second day of using it, it leaked out all inside the reservoir chamber, creating a fire hazard. Would not purchase again, especially for the price of the essential oils.

2025-12-22

Love this. Work great and the oils are very good. The smell goes although the house.

2025-12-19

I was so excited to get this product however I bought the oils and they will not screw into the top of the diffuser. So I’m unable to use it and there’s no link to the buyer where I can ask for the bottle that goes to it or what I’m missing.

2025-12-12

It's awesome I have no more need for cented candles

2025-12-01

For the price they should have included a fragrance.

2025-11-23

Yes my diffuser came without the pipette to go inside oil. How do I resolve this

2025-11-20