Arrived broken w/ something clattering around inside. I was able to take it apart and see that despite the carpet having dozens and dozens of staples, none of the wood underneath was nailed down or supported. It collapsed under my dog. Only rec’d partial refund for this to go in the garbage.

2026-03-05

Arrived broken. Upon inspection, I realized inside is very cheaply made & poorly constructed… not surprised it showed up broken since it’s held together with essentially glue & thumbtacks. Outside’s mid. Pics 1 & 2 - crushed view of outside Pics 3 & 4 - broken inside.. note the glue & teeny nails

2026-02-07

My dog only used this item for less than a month before the bottom steps collapsed inward, causing her to hurt her leg. After looking under the carpeting, I realized that there is hardly any support placed under steps themselves. It is a poorly made item.

2026-03-10

Looks great but doesn’t work as designed. The ramp leaves a gap between it and the floor resulting in the pitch of the ramp actually not being great for my English bulldogs because the steps aren’t actually level or flush with the floor creating a lot of instability for my dogs.

2026-03-11

FYI Fill the inside with spray foam, very thin particle board holding inside together it broke under my dogs weight. Filled the inside with spray foam, cut and stapled the rug stairs in place, works amazing now. My dog is over 70 pounds.

2026-03-11

To slippery for old dogs. No grip. I am. It it did I would have kept it.

2026-03-13

It's perfect! My 3 yr old grandson thinks it's his new toy but the dogs are using it to so that works for me.

2026-03-11

this product is exactly as seen in the ads! Great for my senior Chihuahua

2026-03-02

Love this ottoman/stairs. Just need to get my dog to use it

2026-02-13

Love it! Very sturdy and the right size!

2026-03-07

Love this set up so much. I live in a camper so limit on space. This is a multi use for me. My babes can get in and out of bed at night, I can sit on it and do my hair in the mirrors in my room and a foot stool when on my couch.

2026-03-16

Item did break. But customer service made it easy to do a quick refund !

2026-03-16

Perfection! These well-made steps will keep my pets safe and allow them easy access to ME!! ❤️

2026-03-15

It's a cute piece but it was broken when it was delivered, the box that it came in was undamaged so I can only presume it came from the factory in this condition. Deeply disappointed because I wanted to order another in the linen for another room.

2026-03-07

Love this product. It is prefect for my 15 yr old dog who cannot jump up on the couch or bed anymore. Thank you.

2026-03-07

Not what I was looking for. How do I return for refund?

2026-03-07

Was sent one with only 3 leg attachments. Couldn’t use it. Returned.

2026-03-07

Perfect for my little old man, I love that I can flip it up into a little table/ottoman to be functional and save space when it’s not in use.

2026-03-03

My senior dog loves it! Easy to use and works perfect !

2026-03-02

It’s perfect for my finicky dog who hates using steps! We still have to coax him to use it but it’s a much safer product than the ramp I had before. Definitely recommend this product!

2026-02-28