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  5. Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities by Renee Evenson [Paperback Book]
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities by Renee Evenson [Paperback Book]
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities by Renee Evenson [Paperback Book]
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S**e
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I got this book for me. Controlling emotions is hard. This helps.
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2026-02-02
R**🇷
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Intuitive good read
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2025-12-14
B**n f** j** ❤**
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I just got it. Today is our browsing through and I’ve taken courses of how to deal difficult people and I’m gonna tell you some of these phrases will shut it down and you are the rockstar.
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2026-02-05
v**0
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There was no delivery. I’m still waiting for this and yet it says it was delivered.
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2026-01-12
A**e
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Good real world tips. Product quality: Good quality paper stock.
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2026-01-08
D**🏾
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Great read for dealing with different and difficult personalities!!!
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2025-12-29
G**u H**
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Great book bought one for our kids as stocking stuffers
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2025-12-17
V**s ** G** **
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The title is misleading. The book offers details on how to handle conflict but does not include powerful phrases as all.
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2025-07-17
d**7
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I just got the book. I’m ready to get into it.
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2026-02-04
H**g
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Great book, already can’t put it down
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2025-12-29
S**l
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All appear to be brand new
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2025-11-02
A**t M**i
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Great book
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2026-01-13
d**5
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Don't have one yet
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2025-12-31
J**9
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Intriguing a
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2025-12-24
d**i k**i
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useful
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2026-02-03
E** p**s
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Love it
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2026-01-04
U**r
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Meh
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2026-01-04
b**1
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Good
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2025-12-21
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2026-02-12
About this product
Details
Brandharpercollins
Dangerous Goods Or Hazardous MaterialsNo
LanguageEnglish
AuthorRenee Evenson
Isbn/Issn9780814432983
PublisherAMACOM
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Product description
How to Manage Work Relationships in a Constructive Way that Leads to Success.
Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial.
Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as:
·325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases.
·30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each.
·Nonverbal communication actions to back up your words.
·Sample dialogues that demonstrate how phrasing improves interactions.
·A five-step process for moving from conflict to resolution.
·"Why This Works" sections that provide detailed explanations.
 
Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Publisher: AMACOM
ISBN/ISSN: 9780814432983
Number of Pages: 240
Year: 2013
Language: English
Cover Type: Paperback Book
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Love my coworkers though tbh 🫶 @HarperCollins #powerfulphrasesfordealingwithdifficultpeople #coworkers #coworkersbelike #difficultpeople #communicationskills
BooksBeWild
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College vibes turn into epic debates! Charlie Kirk visits campus, sparks lively discussion with students, and proves respectful dialogue can win out. No hate, just healthy debate #CharlieKirk #CollegeDebate #TurningPointUSA #FreeSpeech #RespectfulDialogue
BigNiner
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I can’t be the only one who’s never heard of a “late-nick” ? @HarperCollins #powerfulphrasesfordealingwithdifficultpeople #coworkers #badbosses #workplaceproblems #workplacecommunication
BooksBeWild
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Powerful phrases for dealing with difficult  people and situations will have you prepared! Step by step, you'll know what to do. #powerfulphrasesfordealingwithdifficultpeople #workconflict #difficultrelatives #difficultpeople #difficultcoworkers #problemresolution #communicationskills #bepreparedforthatmeeting #successfulbusiness #wintheargument #communicationskills #resolveconflictspeacfully  #conflictresolution #negotiating
Stella-Bella the rescued GSD
6.5K
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Most people lose opportunities because they don’t know how to communicate. This book gives you the words, the tone, and the confidence to handle any difficult person.🔥📘 ⸻ #Book #BookTok #TikTokBlackFriday #BlackFriday #Phrases #CommunicationSkills #SelfImprovement #DifficultPeople #WorkplaceSuccess #BookRecommendation #tiktokshopblackfriday
shaq_finds44
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Powerful phrases for dealing with difficult  people and situations will have you prepared! Step by step, you'll know what to do, in the moment, calmly! Read this book and discover  the way to resolve problems peacefully. #powerfulphrasesfordealingwithdifficultpeople  #workconflict  #difficultrelatives  #difficultpeople  #difficultcoworkers  #problemresolution  #communicationskills  #bepreparedforthatmeeting  #successfulbusiness  #communicationskills  #resolveconflictspeacfully   #conflictresolution  #negotiating #PowerfulPhrases  #DifficultPeople  #CommunicationSkills  #ConflictResolution  #BookRecommendations  #SelfHelp  #PersonalDevelopment  #EffectiveCommunication  #HandleWithCarepeple  #NavigateChallenges
Stella-Bella the rescued GSD
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Replying to @👸🏾CPC Everyone with a co-worker probably needs this lol @HarperCollins #powerfulphrasesfordealingwithdifficultpeople #coworkersbelike #workplaceconflict #micromanaging
BooksBeWild
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I got this book because I was tired of walking away from arguments wishing I’d said the right thing. Now I know exactly how to respond — calmly, confidently, and without letting them get the best of me #difficultpeople #communicationtips #relationshipadvice #personaldevelopment #confidencebuilding #learnhowtosayno #healthyboundaries #selfgrowthjourney #speakwithconfidence #conflictresolution
Pages For Purpose
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YEAH DIANE 👏 i am loving this book #powerfulphrases #fordifficultpeople #newbook #foryou
Megan The Magical Millennial
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If you’re an admin, executive assistant, or woman in leadership, you already know this: your job isn’t just calendars and emails — it’s managing difficult personalities, defusing tension, and keeping everything moving without losing your composure. This book gives you calm, professional phrases to handle difficult coworkers, passive-aggressive behavior, and boundary-crossing conversations without over-explaining, apologizing, or escalating to HR. No arguments. No emotional hangover. Just confident language that protects your authority and your energy. If you’re the person everyone relies on to keep things running, this belongs on your desk. #ExecutiveAssistantLife #WomenInLeadership #WorkplaceCommunication #CareerGrowth #tiktokshopcreatorpicks
Daily with Deb
750
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Not everyone deserves your emotional energy. Learn how to respond, not react—using words that command respect and shut down nonsense without burning bridges. 📘🧠 ⸻ #BookTok #CommunicationSkills #EmotionalIntelligence #SelfImprovement #Boundaries #LeadershipSkills #WorkplaceAdvice #DifficultPeople #Psychology #PersonalDevelopment
shaq_finds44
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Struggling with Toxic People? This Book Has the Words. 🧠 Powerful Phrases for Dealing with Difficult People is packed with over 325 practical phrases to help you handle tough situations calmly and professionally. Whether it’s at work, home, or anywhere in between, this guide gives you the confidence to communicate clearly and set boundaries.
Ann 🛍️
342
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This is pretty powerful book that could be used in so many different situations! Work, Kids, Family, and much more! #powerfulbooks #goodreads #productivebooks #therapybooms #selfhelpbooks #reneeevenson #difficultpeople #difficultconversations #boomworm #dealsforyoudays #tiktokshopcreatorpicks #phrases @HarperCollins
⛱️⛱️tlb5219🏝️🏝️
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Being polite at work shouldn’t mean being talked over, dismissed, or expected to absorb everyone else’s stress. Women in leadership and admin roles are often taught to soften their words, over-explain, and stay “nice” — even when boundaries are crossed. The right language changes everything. This book gives you calm, professional phrases to handle difficult people, set boundaries at work, and communicate with confidence without sounding rude or emotional. No arguing. No apologies. Just control. If you manage people, problems, or personalities all day — this one belongs on your desk. #WomenInLeadership #ExecutiveAssistantLife #WorkplaceBoundaries #CareerConfidence #tiktokshopcreatorpicks
Daily with Deb
339
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Be ready for any situation. Powerful Phrases for Dealing with Difficult People has over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities. #oneliners #healthycommunication #setboundaries #personalgrowth #selfimprovement
RaisedRight
315
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Get yours straight from Harper Collins on TikTok shop #selfhelpbooks #booktok #selfhelp #zipit #harpercollins
Debbie 🐝
208
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Okay booktok really hooked it up this time. Powerful Phrases for dealing with Difficult People is a book that is helping me learn how to say things without starting a fight. #booktok #drama #ilivewithmyex
Linzy Taylor
180
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If you can’t afford to quit, I hope this can help you improve your situation! 🫶 #coworkersbelike #bosses #terribleboss #coworkers #workplaceconflict
BooksBeWild
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Tag your bestie coworker @HarperCollins #howtodealwithdifficultpeople #workplaceproblems #conflictresolution #coworkersbelike #badboss
BooksBeWild
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#powerfulphrases #difficultpeople #recommendations #booksrec
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