About our used conditions ratings:

·Like New: An apparently unread copy in excellent condition. The dust cover is intact, and the pages are clean and not marred by notes or folds of any kind.

·Very Good: A copy that has been read, but remains in excellent condition. May have writing on the inside cover but pages are unmarred.

·Good: A copy that has been read, but remains in clean condition. All pages and covers are intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or previous owner inscriptions.

"Foot-in-mouth syndrome may sound like a joke, but the result can be disastrous in the workplace. Managing Your Mouth helps businesspeople master the many aspects of one-on-one communication and keep their feet on the ground--where they belong. This valuable guide starts readers off with an in-depth personal assessment and then explains how they can: * use verbal skills to move up the corporate ladder * say the right thing at the right time * judge personality and its influence on behavior * evaluate the role of nonverbal cues and meanings The author's advice will help readers handle the most trying communication scenarios, including controversy, bad news, networking, gossip, company secrets, proprietary information, meetings, and interviews."

0.7 pounds