I am heart Brocken.. I was patiently waiting to received my order time to chill labubu doll but it came damaged. How can I request for a replacement?
2025-11-19
Appearance: Excellent
Product quality: Appears good, it's still in it's original box.
Quality of work: Phenomenal
Color: Perfect
Characteristics: Adorable
2026-02-09

N**e S**z
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Verified purchase
US
Received my item damage. I was surprised to see the paint on his nose was smeared. Not sure how that happened if it was nicely packed. They’re making it difficult for me to get my refund back. Gave me $5 off to use. 🤦🏽♀️🤦🏽♀️ what am I suppose to do with the damage item?
Product quality: Poor
Appearance: Poor
Material: Poor
2025-11-30

G**y P**| R**
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Verified purchase
US
Received this little guy way before expected, so happy with the purchase.
2025-11-21
The low stars aren’t for the product itself but for the delivery/packaging. They left it out in the rain instead of putting it somewhere where it could stay relatively dry (which is possible) so the box got damaged. It’s superficial yes but still disappointing since I plan to keep the box.
2025-11-21
It’s cute but mine arrived damaged..
2025-11-26

R**a R**z 💕**
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Verified purchase
US
Estoy muy feliz llego muy bien en exelente condición está precioso mi big labubu jiji y gracias por mi ma regalos están hermosos
2025-12-15

** R**o **
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Verified purchase
US
My package came in damage. As an inbox collector, who waited over 2 weeks to get this, I expect it to be better taken care of!!
2025-11-28
I LOVE Time to Chill! Her overall outfit is super cute, especially with the tiny hoodie. She is very huggable. She fits right in with the whole crew!
2025-11-13
I love these zimomo so much they are the best
2026-01-03
I ABSOLUTELY LOVE HIM 💕💕💕💕
2025-12-03

C**n **
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Verified purchase
US
such a great plush, been needing it for my collection. thank you!
2026-01-04
My newest lil big one. Literally one of the best one imo.
2026-01-03
Bought this for my nephew and he instantly fell in love with it. The quality is great and it’s adorable in person. The photo says it all 💜 such a perfect gift!
2025-12-12

B**a H**s
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Verified purchase
US
Shipping took a really long time but the product finally came… the shipping company threw it in a snow bank and thankfully it didn’t get ruined before I got home.
2025-12-11

r**a :**
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Verified purchase
US
I got mine and was super excited but I got it with a defect..I want to exchange it for a nondefective one please. I haven't opened it for anything either.
2025-12-02
She was packaged well for shipping. No damages! super impressed!
2025-11-29
My flip was damaged he came scratch on his face idk if he will get replaced im so sad 😞
2025-11-25

M** G** 👩**🥰
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Verified purchase
US
Love my chill so much had to buy others became he is so cute!!
2025-11-18
I have purchased other Labubu dolls in this same size group and they were all much better. I received my Labubu with missing paint on the nose and wet paint on the inside of the packaging. While that was aggravating this doll is still very cute.
2025-11-08