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  5. Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results -- Judith E. Glaser - Hardcover
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results -- Judith E. Glaser - Hardcover
Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results -- Judith E. Glaser - Hardcover
About this product
Highlights
Master powerful conversational rituals that build trust and boost success in life and business. Learn neuroscience-backed strategies made simple for everyday use. Discover how to engage higher-level brain functions like empathy and judgment. Includes practical tools, examples, and rituals for all organizational levels. Authored by leadership expert Judith E. Glaser, trusted by top global companies.
Details
LanguageEnglish
Dangerous Goods Or Hazardous MaterialsNo
Year2020
PublisherRoutledge
Quantity Per Pack1
Product description
The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
Author:
Judith E. Glaser
Publisher:
Routledge
Published:
10/01/2013
Pages:
256
Binding Type:
Hardcover
Weight:
1.25lbs
Size:
9.10h 6.10w 0.90d
ISBN:
9781937134679
Review Citation(s):
Publishers Weekly
08/12/2013
Library Journal
11/15/2013 pg. 99
About the Author Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on "NBC's Today Show, ABC World News, The Fox News Channel, " and "CBS Morning News." Judith has been quoted in "The New York Times, The Wall Street Journal, Crain's, AMA World, " blogs for "Harvard Business Review, " and was named one of "Leadership Excellence"'s Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Master's Certificate in Corporate and Political Communications from Fairfield University.
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Introduction
Ever wish you could unlock the secret to building trust and getting extraordinary results just by talking? "Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results" by Judith E. Glaser is your go-to guide for mastering the art of powerful conversations that transform relationships at work and beyond. This hardcover gem dives into the fascinating world where neuroscience meets everyday communication. It’s not about being the smartest person in the room—it’s about knowing which conversational rituals activate trust, empathy, and good judgment, and which ones trigger our brain’s defensive, primitive responses. Judith breaks down complex science into simple, actionable tools and rituals anyone can use, whether you’re leading a team or just want better connections. Inside, you’ll find plenty of examples and practices that make it easy to apply these insights right away. Think of it as your personal playbook for turning conversations into opportunities for partnership and success. Published by Routledge and weighing just 1.25 pounds, this 256-page hardcover book is perfect for your office shelf or coffee table. Whether you’re a seasoned leader or just starting out, this book helps you build the kind of trust that fuels extraordinary results. Ready to upgrade your conversations and leadership game? Grab your copy and start transforming the way you connect today!
Question and answer
Is this book suitable for beginners in leadership? A: Absolutely! It breaks down complex neuroscience into easy, practical conversational tools anyone can use. Q: Does the hardcover edition include all updated content? A: Yes, this 2020 hardcover edition contains the full, latest material. Q: Can this book help improve workplace communication? A: Definitely! It’s designed to build trust and partnership through effective conversations at work. Q: How long is the book? A: It’s 256 pages, perfect for deep yet manageable reading sessions. Q: What if I’m not satisfied with the book? A: We offer easy returns to ensure you’re happy with your purchase.
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