
R**a S**r
·
Verified purchase
US
There is only a 20 minute delay timer for the automatic cleaning feature, so the litter is often still wet and just sticks to the rakes. It doesn’t get clean at all.
Update: Petcove called and is doing what they can to make it right. Will update again when new box arrives.
2025-08-14

C**a W**
·
Verified purchase
US
UPDATE: the company reached out to me and not only refunded me, but sent me a different model and it works much better. Very good customer service and happy with the new model that was sent
2025-11-22

C**y C**d C**e
·
Verified purchase
US
I like this litterbox so far. Its cleaning capabilities aren’t the best but the litter stick to the scrapers. Could be a litter problem. But it has excellent ordor control which imo is a plus. It’s easy to clean . I don’t trust its sensor that much I use the manual option. Only one cat use it.
2026-03-12
shipping was decently fast, setup is VERY easy and its also super easy to clean. only thing im not a fan of is that it doesn't detect the cats and stop itself, sure its so slow it wont do anything but
2026-01-27
Only had this item for only 2 months and it broke already 2 months . At first I got it was smooth . Now it is stuck and keeps shutting off on me . I clean the sides incase there was litter stuck on there . And plugged back in . And still not working . Not worth buying it if only works for 2 months .
2026-01-03

** K**u
·
Verified purchase
US
I mean it’s okay, but if your cats like mine and doesn’t pee in the middle or front it just gets stuck in the back and the rake cannot pick it up. Youll need to scoop the back of it and wipe it off daily. Overall not terrible but also not really worth the price point.
2025-12-24
Definitely worth it!!! My cat used it no problem and it’s super safe so she can’t get stuck in it and it’s easy to use and clean.
2025-12-14
Works great to clean waste so you don’t have to. and house smells nicer
2025-12-05
This machine is not good for cats that have diabetes my cat uses it every 30 minutes and im waisting more money now with cat litter unfortunately the machine got dirty and don't think I'll get a refund
2025-11-27
This box is great, so far. I bought it as a replacement of a litter made one that I had that was dying… This one is much better! It’s very quiet. It’s very big… I like the app feature that lets you know when it’s being used and lets you program how much time it waits before scooping. So far, it seems like a great product. Very well made and smooth functioning.
2025-11-15
Literally the BEST litter box on the market! I previously had a PetSafe Automatic litter box and it was super messy and you still had to scoop. This one is a breeze. All I have to do is change the bag every week and top it off with new litter to keep it fresh!
2025-11-11
Estoy actualizando mi reseña porque se comunicaron con migo y resolvieron mis dudas, ahora todo funciona como debería gracias.
2025-10-31
My package came without the power adapter so I cant even turn the litter box on. Waste of money and I’m receiving no support on how to get the power adapter sent to me.
2025-10-01
my cat is normally scared of everything, he surprisingly enjoys this. the noise isn’t loud at all and the app allows you to check up
2025-09-20
I love it. I love it. I love it. Why hadn’t I seen this years or months ago? I’m buying another one, my older cats just love it!!!
2025-09-08
My cat was not a huge fan so pet cove reached out to me and offered me a version that fit my needs better. They were absolutely amazing, and made everything right. I will be a pet cove customer for life!! Thanks Otto, you’re the best ❤️
2025-08-19

A**a **
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Verified purchase
US
Works great but the app doesn't update visit count so it took me a few days to realize my cat was actually using it.
2025-07-31

T**i H**l
·
Verified purchase
US
Finally installed. Power cord very short so had to order extension cord
2025-07-21
So far it's a hit! The only criticism is the placement of the power buttons. Makes it easy for curious button pushing cats to turn it off willy nilly. Aside from that it's pretty quiet and easy to assemble. And definitely moves so slow and cautiously that I don't have to worry much.
2025-02-09
Works great and makes my life easier.
2025-03-01