As a user of Burst products for several years, this experience was an uncharacteristic disappointment. Three major considerations for my one-star review: shipping, customer service, and product design
Shipping: From experience with any other company, I ordered this with plenty of time before my holiday travels. Uniuni tracking disappointingly showed it sitting in a New York warehouse for a week without any progress. By the time Uniuni attempted package delivery (who needs a signature for a toothbrush?!) I was already out of the country by another week.
Customer Service: Contacting burst for order updates before my travel was useless. First, Laura merely supplied the tracking number I already had and referenced in my initial message. Then no offer was made as to how Burst might improve the dilemma of their contractor’s lackadaisical shipping, only saying “Yyou (sic) should see your lovely BURST products within 10 business days.”
Product Design: Not so “lovely” after all. I’ve used the original Burst toothbrush for several years. To be clear, I have not used the new Curve, but my impression right out of the box is enough to ask for a return. The lid - the travel toothbrush’s primary qualifying feature - doesn’t stay sealed, consistently and instantly dislodging itself. Disqualifying.
I will be reaching out to customer service for a refund if not a replacement.

2025-12-09
Glad to have a tooth brush that works. Don't have to worry about charging and has a nice travel cap and mode. It's just nice not to have to worry about brushing my teeth and enjoy a nice clean mouth. Thanks for such a reliable product.
2026-02-03
I have been using the original BURST brush forever. The new curve will be great for travel. Way more compact!
2026-01-23
This was recommended by my hygienist. The brushes are soft and do feel like they get below the gum line but I think I like my other name brand sonic brush better as it feel like a stronger vibration.
2026-01-10
love that it reaches all the hard places. So much easier to hold with aging hands
2026-01-09
I’m learning to use this shorter Burst toothbrush. It’s also slick (it’s the silver one) and tends to slip out of my grip. When I’m successful at brushing with it, I like how well it cleans my teeth. I bought it for traveling, since my other one doesn’t maintain a battery charge as long as it once did. So I’ll keep trying for this extended trip at least.
2026-01-05
I mean what can I say it costs $24 but really this thing feels extremely cheap. I gave it to my housekeeper and I’m buying something better. But if you want a cheap electric toothbrush this is for you! The brush heads are terrible but those are cheap too at $7. Just be aware of what you are getting
2025-12-31
Love this new toothbrush. The curve is very light and has a comfortable hold. The brush has a good feel, almost like feathers but gives a great cleaning.
2025-12-29
IT is broke it won'i run it only lasted two weeks not a very good product Wast of money when I go back to my dentist she really shouldn't promote them
2025-12-24
This brush is the best for travel. It fit nicely in my bag and the lid keeps it clean. It locks to keep it from coming on in my bag too!
2025-12-21
I recently bought 2 of these as Christmas gifts, one for my 12 year old son, and the other for a friend, so I don’t have any product feedback yet, but I love that it is lightweight and smaller, for the 12 year old ( who thinks he is too old for the kids brush), but not quite ready for the Pro 2.0 yet.
2025-12-19
I purchased the curve for travel and the cap doesn't snap in place -- perhaps I'm doing something wrong?
2025-12-18
First issue is the cover wouldn’t stay on. Used it for one work trip this past week. Toothbrush would not stay turned on. Turned off after a few seconds. Reached out to customer service for replacement and have not heard back. No easy way to contact customer service as there is no phone number to call and you must send an email. Disappointed especially with the price point.
2025-12-16
A great toothbrush for every day and travel. Love that it is a bit smaller and that it has cap/cover. My cover doesn’t seem to fit that well but it does stay on…
The floss is now my new favorite! Works great for tight areas and large spaces in between teeth. Thank you!
2025-12-10
Everything arrived correctly as ordered. Only having some difficulty in getting the unit to switch speeds
2025-12-09
Amazing, compact. Don't have to worry about the brush turning on in my bag. Charger is so compact, just a USB cord. My teeth feel so clean.
2025-12-09
I got this as a more affordable version of my original brush. And I have to say I am completely disappointed that this brush cannot hold a charge even for one day. Will definitely be returning this item
2025-11-17
I own the original brush and love it, this one not at all. Does a bad job at brushing, it’s cute and all but I do not like it.
2024-12-15

L**a L** ©**
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Verified purchase
US
If you have had their other toothbrushes this one is hard to get use to. But I like it.
2024-08-24
Read the directions 😂 I didn’t and thought the thing was broke. It’s SO COOL and my teeth feel just as clean as it did with my sonicare I’ve been in love with for a decade.
2024-05-02