I was so excited to find this on my porch today!!
But looking at the box, I had concern. My perfume bottle was broke and leaked all in the box! bottle is bone dry😳🤯😫😢
I’ve tried to start a return, but I get nowhere. I would love the perfume bottle to be replaced. It’s only right!
2025-10-15
It showed up broken and all of the contents leaked.
2025-08-04

T**a C**n L** S**t **
·
Verified purchase
US
Bottle came broken, and everything spilled out!!!
2025-08-20

H**r H**n
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Verified purchase
US
How do I get a new bottle sent to me? I love the smell. But the item is damaged.
2025-10-24

L**l **
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Verified purchase
US
My $100 perfume came broken and there’s no one for me to speak to about it. I love this perfume and have bought it multiple times but this is not acceptable. Can someone reach out to me about this.
Edit: How long is it going to take to get my refund?
2025-08-04
Not bubble wrapped do it via came broken
2026-02-04
Received my package and the bottles were broken so everything had leaked all over the box. Emailed Phlur, filled out a return/replacement request,never received any communication. Have attempted multiple times to get in touch. Should not be this difficult to get in touch/hear back
2026-01-27
It took around 10 days from ordering to recieving in case anyone is curious.
Faulty Cap
I was so sad when I saw it wasn’t filled all the way up and then I realized the problem. I saw that my perfume had spilled in its package.
I LOVE the smell though. Just sad about the amount of product I lost.
2026-01-09
Beautiful smelling product but my mothers gift arrived broken. Glass everywhere. Not sure how to fix this. No care in how it was packed.
2025-12-19
My oil lid is leaking. I would like a replacement please. I have used it like 3 times.
2025-08-25
I received this as a freebie and fell in love with it. So I had to buy the whole collection including the bodywash. 3 stars because the perfume bottle was shattered and spilled out in the box. I need it exchanged and not a refund lol.
2025-05-29
Smells very good i recommend perfect for work
2026-01-29
Oil has no scent to it, but the EDP smells really good
2026-02-10
This duo is beautifully balanced — the body oil lays a warm, comforting base and the perfume finishes with a soft, intimate scent that feels personal and grounding. Together they create a cozy, wearable aura that’s gentle but unforgettable.
2026-02-06
Beautiful perfume and the body oil is so amazing. I absolutely love these fragrances and the oil does not leave your skin oil but moisturized. Don’t hesitate. I had an issue with the fragrance that leaked a little but it was ok
2026-01-09
I purchased a travel size to try and immediately knew I need the full size. The oil feels really good on my skin and is lightweight. I will buy again!
2025-11-19
I am so in love with this fragrance! For the longest time, I was caring a nearly empty sample bottle until I finally came across the full sized bottle along with the body oil! This fragrance is one that I feel could be worn during any season for whatever reason!
2025-11-14
My favorit. I’ll keep buying it over and over again.
2025-09-16

D**a L**n
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Verified purchase
US
I took a chance on the smell because I had no idea . Smells great glad I went for it .
2025-08-20
My favorite perfume to wear for everyday! Initial spray to dry down is beautiful!
2025-08-12