Warm reminder:

If you have any questions about hair density, hair Quality and others please contact our customer service! Plz the first time to contact us! We will help you Solve it and provide you with a Perfect solution. Hope to bring you a better service experience! Thank you so much!

WE PROMISE : 100% HUMAN HAIR , NO ANY SYNTHETIC FIBERS BLENDS! Plz check the Real Human Hair Test Report!

FAQ-Related after-sales issues:

Question 1:When will delivery be made after order?

Answer:Orders are placed on weekdays and shipped on the same day. Warehouse hours are Monday to Friday!Not shipped on Saturdays and Sundays

Question 1: Why do I receive hair that smells?

Answer:Hair can smell for the following reasons:

Because we must ensure that the wig is 100% healthy hair, we will sterilize the product before starting to make the head cover. Secondly, because the wig is 100% human hair, the wig grown by the human body is also with the smell of protein. This is all normal!

Solution: After receiving the package, please shake your head and smell. You can also use shampoo to wash and apply hair care oil treatment, so that the smell of hair will be improved!

Question 2: Why do I have other hair colors in my hair? Is this synthetic hair?

Answer: No, our hair wig all 100% human hair, please check the Real human hair test reports(plz ask for our customer service),Because they are real hair (using the hair grown by young girls themselves), external factors such as eating habits and living habits will affect the growth of hair, and other colors are normal.

Question 3:Why do the wigs I receive feel inadequate?

Answer: We are in strict accordance with the buyer's requirements of delivery, size and density are completely adequate. The package will be squeezed during transportation, and it is recommended that the buyer should pat and shake off the package after receiving it, so that the effect will be better. Secondly, the longer the size of the wig purchased, the amplitude of the hair tip is different from the amplitude of the top of the head. Mainly because the production process of a wig is made of hair blocks and multiple clockwork splicing. Differences are normal!

Question 4:Why does hair appear knotted and frizzy phenomenon?

Answer: suggest that the buyer shake off the hair on the wig after receiving the package. The broken hair is mainly because our workers will have some fallen broken hair stuck to the wig on the workbench during production, just like there is excess thread on the clothes. In addition, stylists also trim wigs in order to provide better results for buyers

Question 5: Can i dye, straighten and curl your wig?

Answer: yes. You can do any styles for wig. But dyeing or bleaching your hair can damage your hair. Please note how long the ointment stays on the wig

 

In addition to other questions, if you have questions, please contact our dedicated customer service at the first time. We will be the first time to reply to you and provide solutions.