Honestly thought it was going to come in good condition hopefully it didn't leak that much . couldn't even open the box it was all soggy shampoo bottle came broken and the daily facial cleanser came open I would want a free shampoo and daily facial cleanser not my first Time buying based body works
2025-12-01
It was cracked on the bottom when it got to me didn’t even get to use it
2025-12-02
Y’all sent me the wrong package and I got sea salt, spray and clay when I ordered a skin care set and shower set and the packaging came destroyed
2025-11-02
The shampoo came broken
2025-12-02

R**e M**n M** a** 6**
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Verified purchase
US
Received package on time and packing was secure. My son already used Based hair shampoo and conditioner and said it's great. Thanks guy's.
2026-02-03
I have dry skin and it was starting to get bad. This product actually saved me from acne and dry skin. I would 100 percent get this again . Love Lance ❤️ 😍
2026-01-21
The shampoo came with a hole in it which lead to most of the shampoo being spilt in the box. Everything else came in good condition tho
2026-01-12
Really good, I recommend 10/10. The product is natural but also expensive and the shipping took long but its worth the wait.
2026-01-12
it was great service and came back earlier than i expected but the only problem was the conditioner package had a little rip but overall it was amazing EVERYTHING ELSE WAS GREAT
2025-12-11
Hear me out. I just wanna clarify I love the products. I wanna give it a 5 star but the customer service isn’t there. I had to wait a month with no feedback or updates on why my order wasn’t being packaged. It took over three weeks just to pack my order. Then another week and a half just to receive my order. I will be purchasing more but please work on working with your customers or if it’s gonna take over a month throw in some free stuff. It’s not that hard to work with your consistent customers.
2025-11-10
I was recommended by one of my family members I though it would be nice to order but then unfortunately I didn’t receive complete orders
Am missing two conditioners plus my curl cream and have send messages and email about and no response
2025-10-25
My bottles were made poorly
2026-01-09
Amazing bundle ngl. Thought it was overhyped but my hair looks good with no products right after shampoo day which it never used to. The moisturizer and cleanser is also really good. Also the conditioner is good to, both shampoo and conditioner smell very pepperminty which I love. 10/10 would rec
2026-02-08
I am enjoying my products so far, they definitely make a big difference in my facial cleanliness and helping my hair become healthier. I wish they were bigger bottles but I can’t complain, it’s all natural and healthy ingredients so it makes sense
2026-02-07
It took 1 week and half to get here and thank good everything came ok. Base you guys should change a different shipping company.
2026-02-04
Good Products all natural ingredients, Great deal and Will make a future purchase with the lotion and under eye elixer
2026-02-02

P**t **
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Verified purchase
US
Best decision I’ve ever made but sadly i got my leave in conditioner from a fake account on accident 🥲 I hope that BASED keeps on the good work god bless everyone in BASED hope that BASED grows wayyyyyyy moreeeeee
2026-01-31

L**r J**n
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Verified purchase
US
Y'all did not give me 2 texture 2 sea salt 2 pomade 2 hair clay i only got one of each.
2026-01-29

** ** ** ** ** ** **
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Verified purchase
US
It came in super fast and product is amazing the details said January 24-28 and I got it on the 23rd it was really fast
2026-01-24