1.Please choose the appropriate size based on your foot length (from heel to toe ).The size number marked in shoe outsole is China size number, not European size. If you have any questions or concerns! please contact customer service for assistance. 2.Due to color deviation from different displays, the actual color may vary slightly. Please refer to the actual product. 3.The shoes may experience slight friction and deformation during transportation, which is normal. If you receive shoes with quality issues, please contact us immediately. 4.New shoes that have just left the factory may smell of glue, but it is not a quality problem.I hope it can be understood.The smell will dissipate after being placed in a ventilated place for a period of time. Notice Usually,order comes without shoes box,only a pair of shoes.But if you need a box,please contact us to increase the price. Refund and Return 1.If there is any problem with the order,please contact with our Customer Service first.We will try our best to help you. 2.All the items must be returned in original condition,otherwise we will refuse to refund. 3.The buyer is responsible for all charges occurred in returning process. 1.If you are satisfied with your order, please leave us all 5 stars including Item as Described. Communication and Shipping Speed. 2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfied answer.