NO RETURNS OR REFUNDS

Each booster pack contains 10 cards, 1 Basic Energy, and 1 Pokémon TCG Live code card. Cards vary by pack.

Trainer’s Pokémon Break into Battle! With deep trust and steady guidance, Trainers help bring out the best in their Pokémon. The bond they share empowers them to act as one in battle as they push their strength to the limit, including as Pokémon ex! Team up with N’s Zoroark ex, Iono’s Bellibolt ex, Lillie’s Clefairy ex, Hop’s Zacian ex, and more Trainer's Pokémon, and discover the unstoppable power of friendship in the Pokémon TCG: Scarlet & Violet—Journey Together expansion!

● Live Rip Policy: Item will be opened Live. Once your order is opened during a live stream, it is final under any circumstances. We do not allow cancellations or returns after packs have been ripped.

● Off-Stream Purchases: Orders placed after live hours or after the queue is closed will automatically roll over to the next live stream. If you’d rather have your product shipped sealed, please contact us before we go live.

● Authenticity & Pull Results: All products are 100% authentic and factory-sealed. Since TCG outcomes are randomized by the manufacturer, refunds will not be issued based on pull results, luck, or specific card outcomes.

● Packaging & Condition: We take all reasonable steps to ensure your order arrives safely, including protective packaging (sleeves, toploaders, bubble wrap, etc.). However, minor wear or damage can still occur during transit. If you are highly sensitive to packaging condition, please do not purchase.

● Delivery & Protection: Orders are considered complete once tracking shows “Delivered.” We maintain internal packing videos and official shipping records for every order to protect against disputes.

● Damage or Issues: If your order arrives damaged or defective, we’re happy to help. A full, unedited unboxing video from start to finish is required for any claim.

● Fair Use Policy: Claims such as “item not received” or “quality issues” will not be accepted if they are being used to dispute pull outcomes. All purchases are fully documented and verifiable.

We appreciate all honest business — let’s have fun and rip!