90-Day No Questions Asked Return – opened & used items accepted 100% FREE Return Shipping for all US orders, pre-paid label included 24-Hour Fast Refund processed immediately after return delivery 2-Year Free Replacement Warranty for non-human induced damage Keep It & Refund for wrong/damaged/defective items, no return needed

Return & Refund Policy for 3 in 1 Wireless Charger

We’re committed to making your shopping 100% risk-free, and your satisfaction is our top priority. This policy applies to all orders of our 3 in 1 wireless charger sold on TikTok Shop US, and fully complies with TikTok Shop’s official rules and US federal & state consumer protection laws.

1. Extended 90-Day No Reason Return Policy

·We offer a 90-calendar-day no questions asked return window for all orders, which is 3x longer than TikTok Shop’s standard 30-day policy. You can apply for a return for any reason within 90 days from the date of delivery.

·Ultra-low return threshold: We accept returns of opened, tested, and normally used items. You don’t need to keep the item unopened to qualify for a return, as long as the product is free from intentional malicious damage, disassembly, or modification.

·100% free return for all US orders: We cover 100% of the return shipping costs for all orders within the continental United States. We will provide a pre-paid return label and free home pickup service upon your return request, you don’t need to pay any fees.

2. Exclusive Policy for Defective/Damaged/Wrong Items

For products with quality defects, shipping damage, wrong items sent, or missing accessories, we provide the following premium services to protect your rights:

·Keep It & Refund + Free Resend: You don’t need to send back the problematic item. We will issue a full refund and send you a brand new replacement for free immediately after you provide valid photos/videos as proof.

·Priority processing: All after-sales applications for product quality issues will be processed within 6 hours, which is much faster than TikTok Shop’s required 48-hour response time.

·Lifetime after-sales consultation: We provide lifetime free technical support and usage guidance for all our 3 in 1 wireless chargers, even beyond the warranty period.

3. 2-Year Free Replacement Warranty Policy

·We provide a 24-month (2-year) free replacement warranty for all our 3 in 1 wireless chargers, which is double the industry standard 1-year warranty for 3C electronics.

·During the warranty period, if the product has non-human induced functional failures, quality defects, or charging performance issues, we will send you a brand new replacement for free, no repair required, and we cover all shipping costs for the replacement.

·The warranty period is recalculated from the date you receive the replacement product, to ensure your long-term usage rights.

4. Fast Refund Guarantee

·For return orders: We will process your full refund within 24 hours after we receive and confirm the delivery of the returned package, and the funds will be returned to your original payment account immediately.

·For problematic item orders: We will process the full refund within 6 hours after you provide valid proof, no need to wait for the return of the item.

·All refunds are issued to your original payment method, no store credit only restrictions, you can choose full cash refund unconditionally.

5. Simple & Fast Return Process

6. Very Limited Exceptions

To ensure fair service for all consumers, we only refuse returns/refunds in the following extremely limited cases:

·Malicious damage, intentional disassembly, modification, or tampering of the product

·Fraudulent returns, counterfeit products returns, or repeated malicious returns (more than 3 times for the same account within 30 days)

·Returns requested beyond the 90-day return window (except for product quality issues covered by the 2-year warranty)

·Damage caused by improper use that violates the product instruction manual