1: These are handmade.Little things like rough edges or tiny pinholes aren't defects.You can easily trim them yourself without messing up the look.If you're a perfectionist, please think twice before buying.
2: Shipping can be rough.If leaves or flower heads pop off or get a bit squished, don't worry-it’s not a quality issue.Just pop them back onto the stems.You can also message our team; we’ve got some pro tricks to help you fix them in no time.
3: Everything is measured by hand and shot in-house.Please allow for a 2-4cm margin of error.Colors might look a tiny bit different depending on the lighting, angle, or background, but we do our best to keep it real.Thanks for understanding!
After-Sales: If the box looks trashed when it arrives, make sure to check the count and condition right in front of the courier.If anything’s wrong, snap a photo and hit us up within 24 hours of signing.Since these aren't "defective" per se, we don't do returns or exchanges unless there’s a real quality issue.Please be sure before you hit that buy button!
Quick Floral Care 101:
View more
Safety & compliance
Seller info
•Business name: Pixel Jiyuan Crossborder Ecommerce Service Co Ltd
•Business address: 11A Shaoxing Road, Shinan District, Qingdao City, Shandong Province, Qingdao, Shandong, China