The worst experience. I was sent the wrong order and my whole order was missing items. Customer service and shipping were terrible. I do not recommend buying through TikTok Shop.
Item:
Default
2026-05-06
1**đČ
·
Verified purchase
US
All of these are rated and it looks like they are moderately safe except for the keratin Water treatment is rated POORLY 39 out of 100.. with extremely harsh Chemicals.
Conditioner 50 out of 100 = Good
Shampoo 50 out of 100 = Good
Scalp Solution 58 out of 100 = Good
Nt very happy with this product, with each wash I lost more hair then before. I already had thin hair but i feel this made it worse im going to have to cut my hair ad just start all over. Will nt purchase again 1st pic was during shower, 2nd is hair in sink pic is after shower combed hair!
Item:
3-Step Bundle + Keratin Water
2025-10-08
D**a A**a
·
Verified purchase
US
Do not buy form this seller,I got it from here because of a love thinking it was the real page (need to read better next time) and items are defective,out side of their boxes AND I received an extra items for gods knows what. Box was also all beat. Save your coin people.
Item:
3-Step Bundle + Keratin Water
2025-07-17
m**5
·
Verified purchase
US
Iâm so mad right now with this company. I had ordered the 3 step bundle + something else with it. I kept getting notifications that it was delayed then that is was on back order and today i received the wrong item. How upsetting to have to deal with this issue. This is false advertisement!!!!!
Item:
Default
2026-05-08
t**f
·
Verified purchase
US
This deserves a quarter of a star , the experience with this shop as been the absolute worse. Starting with receiving an email of my order being cancelled by the shop for not having enough product to send out after a week of it âpendingâ after complaining they sent me a message that my order will arrive. To now receive the order and it being nothing what I ordered and product halfway openâŠ. Will never order from this brand ever again. HORRIBLE
Item:
Default
2026-05-08
E** â** đș** đ°**s f**r
·
Verified purchase
US
Got wrong item. Did not order this. I want what I ordered. And it should be sent ASAP. If I can get my actual item then donât give the refund. Iâll still send back the wrong item you sent. Iâve tried reaching someone but no one will help me. Here is the receipt 4 purchase and what I got in the mail
Item:
Default
2026-05-07
V**đ
·
Verified purchase
US
Took almost a month and didnât receive what I ordered
Item:
Default
2026-05-06
M** D**
·
Verified purchase
US
This is the 2nd time this company has messed up my order! I ordered a certain bundle and received a different product in the bundle , essentially 2 different conditioners when it was supposed to be the spray keratin water. And then of course they want me to go through the hassle to send it all back
It didnât do anything to my hair except dry it out đ my hair loss is still the same maybe a little bit more but my husband notice it as well. It didnât do much I didnât grow hair at all it smells good definitely and I never got my free spray sadly.
Item:
3-Step Bundle + Keratin Water
2025-10-01
a**5
·
Verified purchase
US
I donât know if I got a bad batch or what but my hair is falling out like crazy! Specifically, after using the scalp revitalizing solution and the bond fortifying spray! Itâs very scary for someone who already has thin hair
Item:
3-Step Bundle + Keratin Water
2025-09-28
D**i **
·
Verified purchase
US
Iâve been seeing this product & how many people have bought & seen results right away, so I decided to jump on the wagon since my hair has become thin after having my son.
One thing about the packaging it came open & very dusty. Iâm not sure if itâs due to the paper string that it came or what.
Item:
3-Step Bundle + Keratin Water
2025-08-28
m**đ
·
Verified purchase
US
didnât even get the full pack just got 1 item and wasnât even the right one ?
Item:
Default
2026-05-20
M**e
·
Verified purchase
US
I am really disappointed with this vendor and the way they are going about my recent order. I ordered this bundle and they decided to ship me something that I did not order instead. That is frustrating! They are not being helpful at all in resolving this issue and are making me pay for the return!
Item:
Default
2026-05-20
G**a
·
Verified purchase
US
I was looking forward to using these products however I never received my full order just a single conditioner like shown in the picture. I contacted customer service and their requesting a refund and for me to pay for the shipping so disappointed. It took about to weeks to get my order by the way .
Item:
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2026-05-12
A**a
·
Verified purchase
US
0 star, bought it for discount price and received different items and I asked for reship those items that I need for same price that never got resolve. They just want me to return I got the refund but what I need is those items for the same price as they sold to me they never want to solve that problem.
Item:
Default
2026-05-12
L**
·
Verified purchase
US
Unsealed items spilled all over the box, missing items. Possibly returned and resent items.
Item:
Default
2026-05-11
A**i
·
Verified purchase
US
I ordered 3-Step Bundle + Professional Bonding System Keratin Water Treatment Korean Nourishing Haircare Set but I only received the conditioner also the wrong one, it was supposed to be purple one. Missing items and wrong item in one order. Terrible.
Item:
Default
2026-05-09
About this product
Details
Flammable Liquid
No
Dangerous Goods Or Hazardous Materials
No
Ingredients
N/A
Pack Type
Multi-Pack
Region Of Origin
US
Net Weight
1085g
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Product description
This collection enhances volume and strengthens strands while reducing hair loss, promoting healthier, luxurious hair. It features a powerful blend of biotin, rosemary, and nourishing ingredients for visible thickness, smoothness, and revitalization on the go!
Includes: Hair Thickening Shampoo, Miracle In Shower Treatment, Thickening Conditioner, and Keratin Water Treatment
CLINICALLY PROVEN: In 2 Weeks, REDUCES HAIR LOSS due to breakage by 82.2%*, makes hair softer, and enhances scalp hydration when used as a regimen.Transform your hair with this 4-piece set for in-shower and post-shower care. This collection enhances volume and strengthens strands while reducing hair loss, promoting healthier, luxurious hair. It features a powerful blend of biotin, rosemary, and nourishing ingredients for visible thickness, smoothness, and revitalization.
EXFOLIATES, CLEANSES, AND MOISTURIZES, INCREASING CIRCULATION AND ENCOURAGING HAIR GROWTH AND STRENGTH. Formulated with Biotin, Prebiotics, Rosemary Oil, and formulated without parabens, silicones, and sulfates.#1 Korean Hair Care Brand for Hair Thickening (Data source - Nielsen 2023)Dermatologically tested and safe for color-treated hair.
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Safety & compliance
Seller info
âąBusiness name: LG H&H USA, Inc.
âąBusiness address: 515 Shatto Pl, Los Angeles, California, 90020, The United States of America
$1**Unlock price
Dr. Groot 3-Step Bundle + Professional Bonding System Keratin Water Treatment Korean Nourishing Haircare Set for Volume Strengthening & Hair Loss Reduction
Fast shipping, makes my hair squeaky clean, gives a minty tingle to the scalp but not an overwhelming tingle. Makes my hair look fuller too. Smells nice and isn't overwhelming with the scent either.
This is a stock up purchase. I started using this 3 months ago, and Iâm loving the scalp scrub first and . The shampoo is also pretty special. Itâs very gentle on my hair who has been falling out. This along w other products have helped on my journey to recovery
Honest review I love it! Only need once a week. I wouldnât do more than 2x. I donât see drying of my hair. Effectiveness: Warm sensation on scalp. Massage for a minute and use the scalp silicon head scrub to help process.. Hair Condition After Use: Soft, Smooth feeling and silky, hydrated more.
Shipping has been very fast on all products I have ordered from this company. So far I am beyond impressed. Product does exactly what it says! I will update after 30 days of use!