Q&A – Frequently Asked Questions
Q1: Why can’t the camera connect to WiFi?
A: This camera supports 2.4GHz WiFi only.
Please make sure your router’s 2.4G network is enabled.
5GHz WiFi is not supported.
Q2: My router is dual-band. What should I do?
A: If your router uses both 2.4G and 5G WiFi, please split the SSID into two separate names.
Connect the camera to the 2.4GHz network only.
Q3: Why is the camera not charging or powering on?
A: Please use a 5V / 1A power adapter (power adapter not included in the package).
Q4: Does the camera support outdoor use?
A: Yes. The camera is waterproof and suitable for indoor and outdoor use.
Q5: What should I do if setup fails?
A:
• Confirm WiFi is 2.4GHz
• Place the camera close to the router during setup
• Reset the camera and try again
If you still need help, please feel free to contact us anytime —
we’re always happy to help and will do our best to assist you!

















·1080P Full HD Crystal-clear Video – A great little wireless indoor/outdoor camera with excellent video quality for its compact size. You can clearly see what your furry friends are up to. The night vision feature ensures that you can monitor your family even in low-light conditions, giving you peace of mind around the clock.
·Motion Detection & 2-way Audio - Notifying us instantly if there’s any activity in our home while we’re away. The two-way audio allows us to communicate with our families, soothing them with our voices!
·Optional Save Video Methods - You can subscribe to a cloud service that save videos just because you like the service. Don't want or like the service? Replace it with 8-256GB sd card(not included) to save videos. All major necessary features are free, making this absolutely perfect.
·Not cordless, but Wireless Connectivity - Home security camera is corded, and powered by a USB-C cable(118inch). It supports wireless connectivity(2.4 Ghz WiFi or BT connection).
·Remote View/Control & IP65 Waterproof - No matter where you are, you can use the "cam720" app to watch the situation at home in real time. Outdoor camera wireless has IP65 level waterproof, no fear of the weather!
·Share the Camera to Family Members - This indoor security camera with phone app supports multiple users to view simultaneously on the phones. You could share your indoor camera with friends and family for interesting moments.
·Power supply specification
·5V power supply
·Type-C power interface
·Size
·Width: 2.2in
·Height: 4.1in
·Package List
·3M-Type-C Cable
·Screw Pack
·Product Manual
Thank You For Your Purchase!!
We are committed to providing the best service to our customers.
Communication helps us resolve issues more effectively.
If you encounter any problems, please contact our customer service first — we will do our best to assist you as soon as possible.