the first one did not work so they sent me a replacement one and it two did not work and now i am still waiting for my refund.......

2025-05-15

This watch looks fantastic. We'll made. Feels heavy-duty but not heavy on the wrist. I would definitely buy again.

2026-03-18

Love the watch! Was a little disappointed that I paid for the 2-3 day delivery and it took 7 days

2026-02-02

I finally pulled the trigger on this watch that I’ve had my eye on for almost two years now. I’ve never been a big watch guy or spent this much money on a watch before but I absolutely love it! It fits perfectly, looks awesome and couldn’t be happier with it. Just wish I wouldn’t have waited so long to buy it. Highly recommended!!

2026-01-02

I ordered this watch as a Christmas present and paid extra money to have it engraved. The engrave was incorrect as was shown on the invoice. I sent two emails, a Facebook message and an Instagram message and never got any response as this was a Christmas gift. I’m very very disappointed in this company’ customer service. There is no other way to contact them as there is no phone number listed anywhere on their correspondence and no one is replying to the emails they have sent so I’m leaving this review. I’m still hoping with five days left that I might be able to hear something from them, but at this point, I’m going to have to give the gift with the incorrect engraving. Very, very disappointing.

2025-12-16

Original Grain advertised a collaboration with Jack Daniels. The advertisement on Instagram clearly shows a gorgeous watch with Original Grain's brand name AND Jack Daniels brand name AND the "Old no. 7" logo, all on the face of the watch. The item I received only has Original Grain's brand info on it. This was pretty disappointing, considering what I (and EVERY OTHER CONSUMER drawn in by this ad) saw on Instagram displayed the logos of both companies. It has turned out to be a serious let-down, considering what I payed for this timepiece. I don't appreciate the deception.

2024-12-09

Love the watch but they advertise made in the USA and there was a made in china sticker on the back.

2024-08-10

Good movement and holds time like a champ, slight concern with the band and the wood inlays, the piece around the bevel has a fair amount of exposed wood that would benefit from a sealant. Chips and nicks on wood is definitely something to consider when you decide to wear it. Definitely a piece I am happy to own, just have concerns with quality of wood inlays an a lack of protective coatings.

2024-07-26

I bought this for my watch-obsessed husband for our anniversary. He absolutely LOVED it! It is such a cool looking watch that you can’t stop staring at! He went from wearing a different watch every day to only wearing this one! So happy with the purchase!

2024-05-25

Needed a non work watch and wanted something different and functional. Love the look and feel of this watch. I can see more of your products in my future!

2023-12-23

Terrific looking. Great weight. Fit perfect right out of the box. Set the time, gave it a few shakes, and away it went. So thankful I got the engraving on the back to commemorate the purchase date. It complements every outfit, from jeans/T/leather jacket to much more dressy. Thanks for making a great product.

2026-04-13

A female friend sent me the link and simply said, You have to get one of these. They're gorgeous and so cool, she said. I didn't disagree. After perusing for an hour or so, Whiskey Black Rugged Automatic 44mm was my choice. I'm not a watch-wearing gentleman in general. But this, this is a statement piece. It arrived 2 days ago. Looks exactly as beautiful as expected. Initially, it felt a little heavy, but, again, I'm not used to wearing watches. That Initial weight dissipated almost immediately. I barely feel anything attached to my wrist. It's been two days. When I look at my wrist now, I immediately think, Damn. That really is gorgeous!

2026-04-01

The watch is my first real watch and it looks great! I love it!

2026-02-20

My boyfriend loved his Christmas gifts this year thanks to Original Grain! They went above and beyond with customer service and we couldn’t be more grateful. He loves his watch, sunglasses, and the winding box is very convenient for when he needs to take it off. Thank you guys for everything!!! If I could put more stars, I would.

2025-12-30

Watch is beautiful, but the engraving is wrong. It's "Mom & Dad", NOT "Mon & Dad"

2025-12-26

Even more beautiful in person! Absolutely love it.

2025-10-16

I bought this as a gift for my husband. He loves it and Everyone who sees it loves it too.

2025-08-07

Nice looking watch but horrible customer service on issue resolution. I received the watch on 2/21 and liked the watch. Service had been good in the ordering process. I immediately noticed a small chip and emailed support the next day with images. Initially it seemed as if Original Grain would be responsive to the issue. Responses to emails were slow. One response a day but no resolution. I provided my cell number from the outset to make it easy. They suggested a replacement or a credit against another watch. I indicated I was open to that but didn't receive a response for another day. When prompted the Original Grain support person said they looked at the images and it was just how the wood was. I indicated it was a chip and sent the 3 images with it circled as the support person requested. Basically given no option. Emailed founders@originalgrain.com several times to seek some assistance since in one of their advertisements they provided that email. No response at all to that email after several attempts. Today is a full week from me notifying them of an issue without any potential resolution. I've been in sales and client service leadership for over 30 years and understand that we either reinforce our branded or damage it with how we handle issues. This was a major failure on all counts. It's a shame because the marketing and products look good. Now I have to contact the credit card company to contest the transaction. I'm not a difficult customer so this would have been easy to resolve.

2025-03-01

The watch looks amazing at first, bought it for a Valentine's gift hoping to keep as a family heirloom which is why we chose the engraving that we did, however, you guys really need to up your engraving game as it came out incredibly wonky looking which now makes the whole watch seem less special. Word sizes vary from line to line and looks terrible.

2025-02-25

Beautiful watch with excellent craftsmanship. My fiancé loves it.

2024-12-11